/* Logged-in Support session page (carrier mockup) */

body.cp-body--support-session {
  display: flex;
  flex-direction: column;
  min-height: 100vh;
  min-height: 100dvh;
  background: #f3f4f6;
}

body.cp-body--support-session .cp-page--support-session {
  flex: 1 1 auto;
  width: 100%;
  padding: 24px 20px 36px;
  background: #f3f4f6;
  box-sizing: border-box;
}

body.cp-body--support-session .cp-site-footer {
  position: static;
  margin-top: auto;
  flex-shrink: 0;
}

/*
  Public Support uses marketing chrome (fixed footer + body padding-bottom).
  Override so the footer sits in normal flow at the bottom of the viewport
  with the gray page filling the gap — no white strip.
*/
body.cp-body--marketing.cp-body--support-session {
  display: flex;
  flex-direction: column;
  min-height: 100vh;
  min-height: 100dvh;
  padding-bottom: 0;
  background: #f3f4f6;
  box-sizing: border-box;
}

body.cp-body--marketing.cp-body--support-session .cp-page--support-session {
  flex: 1 1 auto;
}

body.cp-body--marketing.cp-body--support-session .cp-site-footer {
  position: static;
  bottom: auto;
  left: auto;
  right: auto;
  z-index: auto;
  margin-top: auto;
  flex-shrink: 0;
  box-shadow: none;
}

.cp-support-session {
  max-width: 1100px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.cp-support-session__hero {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
}

.cp-support-session__hero-copy h1 {
  margin: 0 0 4px;
  font-size: clamp(1.7rem, 2.4vw, 2.1rem);
  font-weight: 800;
  letter-spacing: -0.03em;
  color: #111827;
  line-height: 1.15;
}

.cp-support-session__hero-copy p {
  margin: 0 0 10px;
  font-size: 0.95rem;
  color: #6b7280;
}

.cp-support-session__badge {
  display: inline-flex;
  align-items: center;
  padding: 4px 12px;
  border-radius: 999px;
  border: 1.5px solid var(--cp-orange, #ef4c04);
  background: var(--cp-orange-soft, #fae6da);
  color: var(--cp-orange, #ef4c04);
  font-family: var(--cp-font-nav, "Inter", sans-serif);
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.cp-support-session__sla {
  display: inline-flex;
  align-items: flex-start;
  gap: 8px;
  margin: 8px 0 0;
  max-width: 280px;
  font-size: 0.78rem;
  line-height: 1.4;
  color: #6b7280;
}

.cp-support-session__sla-icon {
  flex-shrink: 0;
  margin-top: 1px;
  color: #9ca3af;
}

.cp-support-session__layout {
  display: grid;
  grid-template-columns: minmax(0, 1.55fr) minmax(260px, 0.85fr);
  gap: 16px;
  align-items: stretch;
}

.cp-support-session__chat,
.cp-support-session__resources {
  background: #fff;
  border: 1px solid #e5e7eb;
  border-radius: 16px;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
  padding: 18px 18px 16px;
  display: flex;
  flex-direction: column;
  min-height: 480px;
}

.cp-support-session__card-head {
  margin-bottom: 10px;
}

.cp-support-session__card-head-main {
  display: flex;
  align-items: flex-start;
  gap: 12px;
}

.cp-support-session__card-icon {
  width: 40px;
  height: 40px;
  border-radius: 12px;
  background: var(--cp-orange, #ef4c04);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.cp-support-session__card-icon .cp-icon {
  filter: brightness(0) invert(1);
  width: 18px;
  height: 18px;
}

.cp-support-session__card-head h2 {
  margin: 0 0 2px;
  font-size: 1.05rem;
  font-weight: 800;
  color: #111827;
  letter-spacing: -0.02em;
}

.cp-support-session__card-head p {
  margin: 0;
  font-size: 0.84rem;
  color: #6b7280;
  line-height: 1.4;
}

.cp-support-session__whatsapp {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 6px 8px;
  margin: 0 0 8px;
  padding: 10px 0 12px;
  border-bottom: 1px solid #eef0f3;
  font-size: 0.84rem;
  color: #6b7280;
}

.cp-support-session__whatsapp a {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: #128c7e;
  font-weight: 700;
  text-decoration: none;
}

.cp-support-session__whatsapp a:hover {
  text-decoration: underline;
}

.cp-support-session__wa-icon {
  display: block;
}

.cp-support-session__chat .cp-chat-status {
  min-height: 1.1em;
  margin: 0 0 4px;
  font-size: 0.78rem;
}

.cp-support-session__empty {
  flex: 1 1 auto;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: 28px 16px;
  gap: 8px;
}

.cp-support-session__empty[hidden] {
  display: none !important;
}

.cp-support-session__empty-art {
  width: 88px;
  height: 88px;
  border-radius: 50%;
  background: #fff1e8;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 6px;
}

.cp-support-session__empty-art svg {
  width: 44px;
  height: 44px;
  display: block;
}

.cp-support-session__card-icon img,
.cp-support-session__card-icon svg,
.cp-support-session__card-icon .cp-icon {
  width: 18px !important;
  height: 18px !important;
  max-width: 18px;
  max-height: 18px;
  display: block;
  object-fit: contain;
}

.cp-support-session__empty strong {
  font-size: 1rem;
  font-weight: 800;
  color: #111827;
}

.cp-support-session__empty p {
  margin: 0;
  max-width: 320px;
  font-size: 0.88rem;
  color: #6b7280;
  line-height: 1.45;
}

.cp-support-session__thread {
  flex: 1 1 auto;
  min-height: 0;
  display: flex;
  flex-direction: column;
}

.cp-support-session__thread[hidden] {
  display: none !important;
}

.cp-support-session__thread .cp-chat-body {
  flex: 1 1 auto;
  min-height: 220px;
  max-height: 420px;
  overflow: auto;
  padding: 8px 2px 12px;
}

.cp-support-session__compose {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  margin-top: auto;
  padding-top: 12px;
  border-top: 1px solid #eef0f3;
}

.cp-support-session__compose input {
  width: 100%;
  min-height: 44px;
  border: 1px solid #e5e7eb;
  border-radius: 10px;
  padding: 0 14px;
  font: inherit;
  font-size: 0.9rem;
  color: #111827;
  background: #fff;
  box-sizing: border-box;
}

.cp-support-session__compose input::placeholder {
  color: var(--cp-placeholder, #4b5563);
  opacity: 1;
}

.cp-support-session__compose input:focus {
  outline: none;
  border-color: rgba(239, 76, 4, 0.55);
  box-shadow: 0 0 0 3px rgba(239, 76, 4, 0.12);
}

.cp-support-session__compose .cp-btn--primary {
  min-height: 44px;
  padding: 0 18px;
  border-radius: 10px;
  white-space: nowrap;
  background: var(--cp-orange, #ef4c04);
  border-color: var(--cp-orange, #ef4c04);
  color: #fff;
  font-family: var(--cp-font-nav, "Inter", sans-serif);
  font-weight: 700;
}

.cp-support-session__resources {
  gap: 12px;
}

.cp-support-session__guide {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px;
  border: 1px solid #e5e7eb;
  border-radius: 14px;
  background: #fff;
}

.cp-support-session__guide-icon {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: #fff1e8;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.cp-support-session__guide-icon .cp-icon {
  filter: invert(35%) sepia(98%) saturate(2500%) hue-rotate(0deg) brightness(98%) contrast(96%);
}

.cp-support-session__guide h3 {
  margin: 0 0 4px;
  font-size: 0.92rem;
  font-weight: 800;
  color: #111827;
}

.cp-support-session__guide p {
  margin: 0 0 8px;
  font-size: 0.8rem;
  color: #6b7280;
  line-height: 1.4;
}

.cp-support-session__guide a {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--cp-orange, #ef4c04);
  text-decoration: none;
}

.cp-support-session__guide a:hover {
  text-decoration: underline;
}

.cp-page--support-session .cp-msg--ok {
  margin: 0;
}

@media (max-width: 900px) {
  .cp-support-session__layout {
    grid-template-columns: 1fr;
  }

  .cp-support-session__chat,
  .cp-support-session__resources {
    min-height: 0;
  }

  .cp-support-session__sla {
    max-width: none;
  }
}

@media (max-width: 560px) {
  .cp-support-session__compose {
    grid-template-columns: 1fr;
  }

  .cp-support-session__compose .cp-btn--primary {
    width: 100%;
  }
}

/* Public (anonymous) Support — contact form + resources */

.cp-support-public__form {
  display: flex;
  flex-direction: column;
  gap: 0;
  margin-top: 4px;
}

.cp-support-public__label {
  display: block;
  margin: 0 0 6px;
  font-size: 0.84rem;
  font-weight: 600;
  color: #111827;
}

.cp-support-public__control {
  display: block;
  width: 100%;
  box-sizing: border-box;
  margin: 0 0 14px;
  padding: 11px 12px;
  border: 1px solid #d1d5db;
  border-radius: 8px;
  background: #fff;
  color: #111827;
  font: inherit;
  font-size: 0.9rem;
  line-height: 1.3;
}

.cp-support-public__control::placeholder {
  color: var(--cp-placeholder, #4b5563);
  opacity: 1;
}

.cp-support-public__control:focus {
  outline: none;
  border-color: var(--cp-orange, #ef4c04);
  box-shadow: 0 0 0 3px rgba(239, 76, 4, 0.12);
}

.cp-support-public__control--area {
  min-height: 120px;
  resize: vertical;
}

.cp-support-public__submit {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  min-height: 46px;
  margin-top: 4px;
  padding: 12px 16px;
  border: none;
  border-radius: 8px;
  background: var(--cp-orange, #ef4c04);
  color: #fff;
  font-family: var(--cp-font-nav, "Inter", sans-serif);
  font-size: 0.95rem;
  font-weight: 700;
  cursor: pointer;
  transition: background 0.15s ease, transform 0.15s ease;
}

.cp-support-public__submit:hover,
.cp-support-public__submit:focus-visible {
  background: var(--cp-orange-hover, #d74404);
  transform: translateY(-1px);
}

.cp-support-public__signin {
  margin: 16px 0 0;
  text-align: center;
  font-size: 0.88rem;
  color: #6b7280;
}

.cp-support-public__signin a {
  color: var(--cp-orange, #ef4c04);
  font-weight: 700;
  text-decoration: none;
}

.cp-support-public__signin a:hover {
  text-decoration: underline;
}

.cp-support-public__direct {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-top: 8px;
  padding-top: 14px;
  border-top: 1px solid #e5e7eb;
}

.cp-support-public__direct-link {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: #374151;
  font-size: 0.9rem;
  font-weight: 600;
  text-decoration: none;
}

.cp-support-public__direct-link:hover {
  color: var(--cp-orange, #ef4c04);
}

.cp-support-public__direct-link svg {
  flex-shrink: 0;
}

.cp-page--support-session .cp-msg--err {
  margin: 0;
  padding: 12px 14px;
  border-radius: 10px;
  background: #fef2f2;
  border: 1px solid #fecaca;
  color: #b91c1c;
  font-size: 0.9rem;
}